Cognigy.AI is an advanced conversational AI platform, designed to support businesses across various sectors with generat...

Cognigy.AI is a leading conversational AI platform that aims to transform the future of customer service. With its advanced generative AI technology, it provides businesses with AI agents that can interact with customers on voice and chat, offering a seamless and efficient customer service experience.

Cognigy, the company behind Cognigy.AI, has been a pioneer in the field of AI-enabled customer service. Recently, it raised $100 million in Series C funding to further its mission of building the AI workforce of the future. The platform is trusted by more than 1,000 brands worldwide, including Toyota, Nestle, and Mercedes-Benz.

Cognigy.AI offers AI agents for various sectors including insurance, travel, retail, healthcare, telecoms, and utilities. These AI agents are powered by generative AI, enabling them to support customers and agents with voice and chat interactions. The platform also offers features like phone & voice, chat & messaging, and agent copilot.

Cognigy.AI is designed to provide a user-friendly experience. It allows businesses to create meaningful connections with their customers through tailored experiences and humanlike dialogues. The platform is also voice and chat-ready, offering cutting-edge, frictionless interactions that are multimodal and omnichannel.

Cognigy.AI has a wide range of applications across different sectors. For instance, it has enabled 16M+ automated conversations per year for rebookings, refunds & more for Lufthansa. Toyota uses it for customer care and in-car Voice Assistance, with a 95% acceptance rate for AI-booked appointments.

Cognigy.AI is set to revolutionize customer service with its advanced AI capabilities. With its recent funding, it is poised to accelerate AI automation R&D and global expansion, promising an exciting future for AI in customer service.

Amelia AI Agents, a cutting-edge solution combining Conversational AI and Generative AI, automates tasks, answers questi...

Amelia AI Agents, a product of SoundHound AI, is a revolutionary tool that leverages the power of Conversational AI and Generative AI to automate tasks, answer questions, and deliver exceptional value. The tool is designed to help businesses overcome the mounting pressure of customer expectations and employee engagement.

SoundHound AI acquired Amelia to expand its scale and reach in Conversational AI across new verticals. The tool is a result of combining cutting-edge innovation with unparalleled industry expertise.

Amelia AI Agents are always available to help customers and employees. They communicate in natural language to answer questions and solve issues. The tool is categorized into Answer Agents, Action Agents, and Autonomous Agents, each serving a unique purpose.

Amelia AI Agents are designed to integrate seamlessly with existing enterprise systems. They are fluent in over 100 languages, making them accessible to a global audience.

Amelia AI Agents are used across various industries including financial institutions, healthcare, insurance, and telecommunications. They are also used for different business processes such as customer experience, employee experience, HR services, and IT services.

Amelia AI Agents have significantly increased contact center efficiency and automated millions of annual conversations. The tool is expected to continue evolving, transforming the future of AI.

Insync.AI is a generative AI platform that unifies customer experience across Email, Chat & Agents, driving sales and re...

Insync.AI is a cutting-edge generative AI platform designed to unify customer experience across various touchpoints including Email, Chat, and Agents. It is purpose-built for mid-market and enterprise businesses struggling with managing rapid user growth.

Insync.AI was developed with the aim of automating over 50% of customer requests within a short span of 3 months. The platform has been instrumental in driving new and significant revenue via upsell and has helped businesses save over $2M in less than a year.

Insync.AI offers a 25% increase in conversions, 30% reduction in support costs, and an 86% increase in CSAT. It requires minimal implementation effort from the client's side, with the platform doing all the heavy lifting.

Insync.AI provides a seamless user experience, with the ability to launch in under 30 days. It integrates effortlessly with your CRM, CXM, PIM, and more, regardless of your stack.

Insync.AI can be used to guide customers to the right product while answering their questions, automate sales support, provide 24/7/365 sales support, optimize growth, and increase lifetime value (LTV).

Insync.AI has a significant impact on reducing live support volume, freeing support agents to focus on Tier 1 customer support cases, and stabilizing staff planning. The platform is continuously evolving to meet the changing needs of businesses and their customers.

Tiledesk is an AI-powered tool that automates customer service, enhancing support and achieving tangible results.

Tiledesk is a revolutionary tool that leverages AI to automate customer service, providing swift setup and multi-channel customer interactions.

Tiledesk is trusted by innovative startups to leading enterprises to simplify workflows and enhance support. It has been recognized for its excellence in conversation automation and has been awarded by Capterra Best Value 2023, shortlist-badge-2024, getApp-2024, and sa-frontrunners-2024.

Tiledesk offers a high First Contact Resolution (FCR) rate, superior Customer Satisfaction (CSAT), and a high AI Resolution Rate for Customer Inquiries. It also provides AI Chatbot, AI Agent and Knowledge Base, and Human Agent handover.

Tiledesk is praised for its great product and support, with a codeless and super easy to use interface. It also offers seamless integration with your knowledge base.

Tiledesk is used by enterprises to transform their customer service with robust features designed for high-scale, secure, and adaptable support operations. It also offers on-premise deployment with open core, single sign-on (SSO) integration, seamless tech stack compatibility, and custom AI & comprehensive support.

Tiledesk has a significant impact on its users or industry and continues to evolve based on user feedback and market trends.

Cast.app is an AI-driven tool that helps businesses grow and preserve revenue without adding headcount. It presents, eng...

Cast.app is a revolutionary AI-driven tool that empowers businesses to grow and preserve their revenue without adding headcount. It presents, engages, educates, and influences every user and decision-maker at every customer account, without intermediaries.

Cast.app was developed with the aim of providing businesses with a tech-stack agnostic AI that caters directly to their customers, without staff intermediaries. It has been recognized for its exceptional value, with companies like Pure Storage and HPE reporting significant ROI.

Cast.app's AI agents drive actions that grow and preserve your revenue. They drive usage, adoption, ROI, expertise, education, renewals and retention, and strategic value. They also drive upsells, cross-sells, seats, licenses, and referrals.

Cast.app offers a seamless user experience, with a customer-first model that outperforms traditional named and conventional linear team-scaling pool/pod models.

Cast.app can be used across various business units, ranging from business reviews, to advanced onboarding, personalized learning, renewals, expansion, and more.

Cast.app has revolutionized digital customer engagement and advanced AI-driven automation. It not only accelerates revenue growth but also enhances customer retention and expedites value realization.

Capacity is an AI-powered platform that automates support and workflows, enhancing team efficiency and customer experien...

Capacity is an all-in-one AI-powered platform designed to automate key processes and enhance the efficiency of teams and customer support. It offers a range of features including automations, workflows, chatbots, helpdesk, and a knowledge base.

Founded in 2017 by David Karandish and Chris Sims, Capacity has grown to be trusted by over 2,000 organizations. It has been developed with a focus on security, being compliant with SOC II, HIPAA, GDPR, CCPA, and FERPA.

The platform's core features include automations and workflows, chatbots and helpdesk, dev platform and apps, knowledge base and articles, and SMS and live chat. These features are designed to automate key processes, provide AI self-service with human escalation, integrate easily with your apps, empower agents and answer FAQs, and instantly reach people where they are.

Users of Capacity have praised its user-friendly interface and the ease with which they can automate their processes. The platform is also customizable, allowing it to cater to various user preferences and needs.

Capacity can be applied across different scenarios or sectors, demonstrating its versatility. It is particularly useful in professional settings where automation of processes can lead to significant time and cost savings.

Looking ahead, Capacity continues to evolve and improve, with user feedback playing a crucial role in shaping its future development directions.

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Curious Thing AI offers cutting-edge voice AI assistants for businesses, providing 24/7 customer support, lead capture, and more.

Curious Thing AI is a revolutionary tool that offers AI-driven phone agents designed to support growing businesses and busy operators. The tool provides a range of AI agents, each tailored to handle different aspects of customer interactions.

Curious Thing AI was developed with the aim of providing businesses with a reliable, efficient, and cost-effective solution for handling customer interactions. The tool has evolved over time, incorporating advanced AI technologies to deliver a seamless and engaging customer experience.

Curious Thing AI offers a range of AI agents, each with its own unique capabilities. 'Lucy' answers missed calls, 'Alex' handles FAQs, 'Sam & Lou' conduct outbound calls, and there's a custom solution for tailored needs. The tool also offers features like scalability, customised experience, rich insights, trusted payments, data security, and integration.

The user interface of Curious Thing AI is designed to be intuitive and user-friendly, ensuring a smooth experience for businesses. The tool also offers a customised experience, allowing businesses to give their AI its own personality.

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Cognigy AI

Amelia

Insync AI

Tiledesk

Cast

Capacity

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