Open CX

About Open CX

Open is an all-in-one AI customer support tool that not only saves your thousands of dollars but also works as a stand-alone or with your current support stack. It's a complete AI customer support ecosystem that resolves 60-80% of your customers’ complex support issues via phone, email, and web, reducing your costs by over 50%. It's 12 times cheaper than Zendesk & Intercom.

Background and Development

Open is trusted by top teams worldwide. It's backed by the best, including Y Combinator, the world's leading investor, and Kulveer Taggar, the founder of Zeus Living.

Core Features and Capabilities

Open offers powerful APIs for everything. It provides outbound AI support via phone and email. It has a complete web, phone, and email AI support. It also offers a one-dashboard solution for web, phone, and email support.

User Experience

Open provides an AI-first phone call center that works around the clock to support your customers, handle complex issues, and resolve them directly over the phone. It also offers live call summaries and analysis in all languages.

Applications and Use Cases

Open can be used across different scenarios or sectors. It can be integrated with Shopify, Zendesk, Zapier, Notion, and Confluence.

Impact and Future Outlook

Open has a significant impact on its users or industry. It has received more than 10000 GitHub stars, indicating its popularity among the open-source community.