Social Intents

About Social Intents

Social Intents is a leading live chat and AI chatbot solution designed to power your customer service. It allows you to engage with your customers directly from Microsoft Teams, Slack, Google Chat, and ChatGPT. With the ability to build 1-Click ChatGPT chatbots trained on your website data, Social Intents ensures seamless handoff of chats to human agents when needed.

Background and Development

Social Intents was developed with the aim of increasing customer happiness and reducing customer service costs. It combines the best of both worlds with hybrid AI chatbots that escalate to your team when needed. The chatbots are easily trained and endlessly flexible, providing real cost savings and sales improvement.

Core Features and Capabilities

Social Intents offers real-time customer support directly through various platforms. It allows you to stop context switching and respond to inquiries quickly without having to switch between apps. It also provides the ability to automate your sales process with AI, pre-qualify visitors with initial questions, and escalate to your agents when it makes sense.

User Experience

Social Intents is easy to install and get started with. It offers a seamless user experience with its live chat technology that is easy to learn and use. It also provides easy integration with platforms like Slack.

Applications and Use Cases

Social Intents is used by a wide range of businesses and professionals to improve their customer service and sales. It is especially beneficial for teams that use Microsoft Teams, Slack, Zoom, or Webex.

Impact and Future Outlook

Social Intents has received positive testimonials from users who have found it to be a perfect solution that is easy to integrate. It has helped companies engage customers and website visitors effectively, and its future looks promising with continuous improvements and updates.