Customerly, a best-in-class AI tool for automated, scalable, and satisfying customer engagement. Outperforms traditional chatbots.
Customerly Key Details
- Categories: #Chatbots
- Verified Tool
- July 6, 2024
- Free Trial
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About Customerly
Customerly is a revolutionary AI tool designed to transform the way businesses handle customer service. It offers a unique blend of automated, scalable, and satisfying customer engagement, setting it apart from traditional chatbots.
Background and Development
Customerly was developed with a mission to help and inspire at least 1 Billion people. Based in Ireland, it has been serving businesses since 2015, offering a range of features including live chat, AI, video live chat, help center, marketing funnel, email marketing, and more.
Core Features and Capabilities
Customerly's AI, Aura, is always learning and provides seamless assistance at any conversation stage. It simplifies complex tasks by collecting data conversationally and is smart enough to call in a human when things get tricky.
User Experience
Customerly offers a user-friendly interface with multilingual support, breaking down language barriers that traditional chatbots can't overcome. It allows users to set up conversational missions easily, outlining their goals and the data they need in straightforward terms.
Applications and Use Cases
Customerly is chosen by businesses across various sectors for its superior customer service capabilities. Some of the businesses that choose Customerly include nibol, epayco, appinstitute, njlitics, paymo, paykickstart, cookie-script, startupgeeks, tedx, and tweethunter.
Impact and Future Outlook
Customerly continues to redefine customer service with its AI capabilities. It has received multiple accolades including G2Crowd Best Live Chat 2019, Best Live Chat 2022, and GetApp Best Live Chat 2020. As it continues to evolve, it aims to further enhance its features and reach more businesses globally.
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