echowin

About echowin

echowin is a revolutionary AI-powered platform designed to automate business phone calls and workflows. It provides an end-to-end business automation solution, from the phone number to the CRM, enhancing efficiency and customer satisfaction.

Background and Development

The idea for echowin was sparked when our CEO, Kaushal Subedi, saw his mother struggle to manage phone calls at her small business. Teaming up with co-founders Ashish Ghimire and Aayush Lamichhane, they created a platform that provides small and medium-sized businesses access to the latest advancements in AI without the complexity.

Core Features and Capabilities

echowin boasts a range of features including smart knowledge retrieval, interactive templates, a powerful scenario builder, built-in intelligent CRM, text messaging, smart transfers, call summaries, intelligent solution developer chatbot, and much more.

User Experience

The platform is designed to easily handle complex workflows and provide a seamless experience for both businesses and their customers. It offers businesses end-to-end solutions for not just call management, but back office business process automation as well.

Applications and Use Cases

echowin is versatile and can be used by a wide range of industries including but not limited to law firms, property management, parking garages, real estate, retail stores, beauty salons, and more.

Impact and Future Outlook

echowin saves time, lowers expenses, delights customers, and provides better visibility into your call data. Our AI agents ensure no hold times, faster resolution, 24/7 availability, and quick access to information for your callers.