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Haptik is a Generative AI tool that helps businesses build lasting customer relationships. It unifies cross-channel customer conversations, enables personalized marketing interactions, and boosts sales conversions.

Key Details of Haptik



About the application Haptik

Haptik is a leading AI tool that has been trusted by over 500 brands worldwide. It is designed to power up support by unifying cross-channel customer conversations, enable marketing to engage in personalized interactions, and ignite sales for higher conversions.

Background and Development

Haptik has been a pioneer in the field of AI for well over a decade, helping global brands unlock unprecedented success with our innovative solutions. It has processed over 15 billion interactions and 10 million transactions, earning a 4.5/5 rating on G2.

Core Features and Capabilities

Haptik offers a Gen AI-first product & expert-driven implementation that helps global partners stay ahead of the curve and deliver unparalleled customer experiences. It also provides solutions for every industry, with industry-specific use cases designed to increase leads, transactions, and repeat purchases.

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