PolyAI is a voice AI platform that transforms call centers into revenue generators, handling 50% of calls and delivering a fantastic customer experience.
Key Details of PolyAI
- Categories: #Speech generator
- This tool is verified
- August 17, 2024
- Free
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About the application PolyAI
PolyAI is a leading voice AI platform designed to revolutionize the way call centers operate. With its advanced conversational capabilities, it allows customers to speak naturally, change topics, and always have a fantastic customer experience.
Background and Development
PolyAI was developed with the vision of creating the world's most lifelike voice AI. It is trusted by various industries, including banking, healthcare, travel, and hospitality, to provide world-class service.
Core Features and Capabilities
PolyAI offers a range of features such as account management, authentication, billing & payments, booking & reservations, and more. It is capable of handling 50% of calls and can be deployed in 10 languages.
User Experience
PolyAI provides an effortless customer experience (CX) at scale. It allows customers to interrupt, change topics, and still have a fantastic customer experience.
Applications and Use Cases
PolyAI can be used across various industries for different use cases like authentication, order management, billing, and more.
Impact and Future Outlook
PolyAI has shown a significant impact in transforming call centers into revenue generators. With its continuous learning and improvement, the future outlook of PolyAI looks promising.
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