Ribbo

About Ribbo

Ribbo AI is a revolutionary AI customer support agent designed to streamline your business operations. It learns from your documents, website content, and other sources to generate a chatbot that effectively handles a significant portion of your customer support inquiries.

Background and Development

Ribbo AI is a product of Microsoft for Startups Founders Hub. It extends ChatGPT technology with your business's data and tone of voice, training on all the data you provide to handle a large portion of your customer support queries.

Core Features and Capabilities

Ribbo AI offers a range of features including the ability to add various data sources for training, simple fine-tuning, seamless website integration, customization, easy handoff from bot to live operator, and multilingual support.

User Experience

With Ribbo AI, you can view the complete chat history of your chatbot and easily edit incorrect answers. It can be seamlessly integrated into your website as a live chat widget, and you can customize everything from its design to its tone of speech.

Applications and Use Cases

Ribbo AI is ideal for small and midsize businesses, providing around-the-clock support, even when your team can't. For medium-sized businesses, it can handle simple or repetitive inquiries, allowing your team to focus on resolving complex issues.

Impact and Future Outlook

Ribbo AI reduces customer support costs and provides instant answers, benefiting both you and your customers. It's like having an additional team member that never sleeps. At this moment, you can choose GPT-3.5 and GPT-4 models for your bot, and more models are being added.