TEKST is an AI-driven platform enabling enterprises to control their emails, tickets, and conversations, boosting business support.
Key Details of TEKST
- Categories: #Email assistant
- This tool is verified
- June 14, 2024
- Free
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About the application TEKST
TEKST is a revolutionary AI-driven platform designed to transform unstructured communication into intelligent, automated workflows. It enables enterprises to gain insights, optimize critical workflows, and deliver better service.
Background and Development
TEKST was developed with the aim of enabling businesses to take control of their emails, tickets, and other conversations. It leverages text intelligence to provide a clear overview and precise metrics on all communications within an organization.
Core Features and Capabilities
TEKST uses historical data to analyze messages, enrich them with tags, reroute them to the correct inbox, and automate responses. It also adds structure to each mailbox, allowing employees to prioritize and bundle similar tasks.
User Experience
TEKST offers a seamless user experience with its easy-to-use interface. It integrates with various software including SAP, Salesforce, Microsoft Dynamics 365, Microsoft Outlook, and Zendesk.
Applications and Use Cases
TEKST is used by various enterprises including BD medical tech, Securex social administration, AGO Jobs & HR, Milcobel, Asteria packaging, and D'Ieteren mobility.
Impact and Future Outlook
TEKST has significantly reduced time wasted on manual tasks, allowing employees to focus on high-value work. It continues to evolve, with future developments focused on further enhancing efficiency and user experience.
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