Yellow.ai is an AI-first customer service automation platform designed for enterprises. It offers accurate, faster, and human-like interactions across various channels.
Key Details of Yellow
- Categories: #Automation | #Enterprise | #LLM
- This tool is verified
- August 15, 2024
- Free
Visit
About the application Yellow
Yellow.ai is a leading AI-first customer service automation platform crafted specifically for enterprises. It streamlines customer service operations by providing accurate, faster, and human-like interactions across voice, chat, and email channels. The platform's superior LLM capabilities allow for instant deployment, delivering consistent and personalized service that keeps customers coming back.
Background and Development
Yellow.ai was developed by Bitonic Technology Labs Inc. with the aim of transforming customer service for customers, agents, and leaders. The platform uses dynamic AI agents to achieve up to 90% automation and offers 24/7 support.
Core Features and Capabilities
Yellow.ai supports over 35 channels, allowing businesses to reach their customers on their preferred platforms. It uses AI-powered agents that can communicate in 135+ global and regional languages and can quickly detect sentiments to ensure empathetic conversations.
User Experience
Yellow.ai offers a seamless user experience with its easy-to-use interface. It allows for the management of dynamic AI agents and knowledgebase, and provides dynamic AI assistants for agent performance and better customer service.
Applications and Use Cases
Yellow.ai can be used across various industries including BFSI, Healthcare, Utilities, and Retail. It is trusted by over 1100+ global brands and has been recognized by leading experts in the space.
Impact and Future Outlook
Yellow.ai continues to redefine customer service with its innovative solutions. It is committed to maintaining rigorous adherence to industry-leading security and compliance practices, and is backed by ISO, HIPAA, SOC2, and GDPR certifications.
Cerebras
Cerebras, a high-performance AI tool, offers the fastest inference, award-winning technology, and state-of-the-art AI mo...
Base64
Base64.ai, a leading no-code AI solution, processes documents, photos, and videos instantly with generative AI and LLMs.
Mendable
Mendable is an AI tool that turns websites into LLM-ready markdown or structured data, providing just-in-time answers fo...
Daydrm
Daydrm is an AI-powered tool offering creative outputs on-demand for agencies, brands, and studios. It's your AI creativ...
Lettria
Lettria Knowledge Studio, a powerful tool for knowledge extraction from unstructured data using advanced AI technology.
Latitude
An open-source platform for prompt engineering. Collaborate, build, test, and deploy LLM-based features with your team. ...